Category: Disinfection

Restroom Cleanliness and Tenant Satisfaction: Why It Matters 

Maintaining restroom cleanliness and tenant satisfaction is more than just a checklist item—it’s a key factor in your property’s reputation and tenant retention. After all, a single visit to an unclean restroom can shape how tenants perceive the entire facility.

Key Issues Undermining Restroom Cleanliness

When restrooms are neglected, it sends a strong message about the overall quality of property management. In fact, common issues such as lingering odors, unstacked essentials, or overflowing trash bins don’t just inconvenience tenants—they create lasting discomfort and dissatisfaction.

Here are the most frequent complaints tenants report:

  • Odors and poor air circulation – Persistent smells quickly create a sense of poor hygiene and a lack of professionalism.

  • Empty dispensers – When toilet paper, soap, or towels are missing, it disrupts comfort and reflects inconsistent oversight.

  • Unclean surfaces and fixtures – Dirty sinks and stained toilets not only look bad but also raise serious health concerns.

  • Infrequent servicing – Without routine attention, high-traffic restrooms quickly fall below hygiene expectations.

Raising the Bar: Restroom Maintenance That Enhances Satisfaction

To consistently deliver clean and tenant-friendly restrooms, property managers must take a proactive and structured approach. Moreover, implementing the right strategies helps reduce complaints and promote satisfaction.

Here’s how to do it:

  • Routine Porter Services – By assigning day porters, you ensure that restrooms are cleaned and restocked in real-time throughout the day.

  • Scheduled Deep Cleaning & Disinfection – In addition to surface cleaning, deeper sanitization of high-touch points minimizes bacteria buildup.

  • Odor Control & Ventilation – Effective airflow and scent management are essential for eliminating persistent and unpleasant odors.

  • Smart Supply Monitoring – Furthermore, automated tracking for soap, paper towels, and sanitizers prevents shortages and boosts reliability.

For industry guidance on restroom sanitation, check out this CDC guide on how to clean and disinfect a facility.

How WOW! BMS Supports Restroom Cleanliness and Satisfaction

At WOW! Building Maintenance Solutions, we recognize that restroom cleanliness and tenant satisfaction are directly connected. That’s why our janitorial teams prioritize hygiene, consistency, and accountability in every service we deliver.

Additionally, our use of the Swept platform enables real-time updates, transparent communication, and fast resolution of any restroom-related concerns.

Partner with WOW! BMS to Improve Restroom Cleanliness and Tenant Experience

Ultimately, restroom maintenance isn’t just about keeping spaces clean—it’s a critical part of preserving your building’s reputation and tenant loyalty.

Contact WOW! BMS today to discover how our restroom-focused janitorial services can raise the bar for cleanliness and improve satisfaction across your facilities.

Antimicrobial resistance (AMR) threatens healthcare facilities by making it harder to provide safe and effective care. At WOW! BMS, we understand that tailored disinfection solutions for healthcare facilities are essential to combatting this growing issue. Preventing the spread of resistant pathogens requires more than standard cleaning; it demands tailored disinfection strategies specific to the needs of each area in your facility.

Understanding Antimicrobial Resistance (AMR) and Its Impact on Healthcare

AMR occurs when microorganisms like bacteria, viruses, and fungi evolve to resist treatments meant to kill them. This resistance makes infections tougher to treat and increases the risk of spreading severe illness. In healthcare settings, AMR’s impact is particularly dangerous due to the vulnerability of patients.

Tailored Disinfection Solutions for Healthcare Facilities

  1. Advanced Broad-Spectrum Disinfection: We use effective disinfectants to target resistant strains like MRSA and VRE. However, disinfection solutions for healthcare for healthcare facilities go beyond the basics. We ensure precise application following strict standards to target high-touch and hidden surfaces.
  2. Cutting-Edge Technologies: UV-C light and electrostatic spraying are vital in our approach. These tools ensure pathogens are inactivated, and disinfectants coat all surfaces evenly. This adds a crucial layer of protection in fighting AMR.
  3. Continuous Monitoring and Feedback: WOW! BMS uses tools like ATP testing to track the success of our cleaning methods. This real-time feedback allows us to adjust disinfection practices instantly, ensuring your facility maintains top infection control standards.
  4. Comprehensive Staff Training: Even the best disinfection strategies are only as effective as the staff executing them. That’s why we provide training programs that cover the proper use of disinfectants and emphasize following correct procedures. This ensures your facility is always prepared to combat AMR.

Tailoring Disinfection Practices to Healthcare Environments

Each area in your facility requires different levels of cleaning. We focus on specific environments to ensure optimal protection:

  • Surgical Suites: Advanced tools like UV-C light guarantee thorough disinfection.
  • Patient Rooms: We focus on comfort and rigorous cleaning, using chemical-free methods where possible.
  • Common Areas: High-traffic areas need frequent cleaning and visible sanitizing to reassure visitors.

Partnering with WOW! BMS for Effective Healthcare Disinfection

Antimicrobial resistance is a formidable challenge. However, with WOW! Building Maintenance Solutions by your side, your facility can lead the fight. Our tailored disinfection strategies, coupled with our commitment to excellence, ensure every corner of your facility stays protected.

Contact us today for a free consultation!

Electrostatic Sprayers are being used more frequently because of their effectiveness in disinfecting high-touch surfaces. While it is an innovative tool, it is important to understand how to use it and how it works to maximize its potential.

What is Electrostatic Technology Disinfection?

Electrostatic Disinfection involves turning a disinfection solution into an electrostatically charged mist that is then sprayed onto objects or surfaces. When sprayed, it leaves an even coat of a specialized solution on top of the surface that is made to kill bacteria, germs, and many types of viruses – like COVID-19. This provides a wide variety of benefits. First, the process is time saving which makes the job quicker and safer because cleaning technicians can minimize contact with the surface, and it only takes 1 to 5 minutes depending on the disinfectant used; to eliminate 99.99% of pathogens.

How is it Used?

The Electrostatic sprayer uses a special disinfectant solution that is combined with air and atomized by an electrode inside the sprayer. This creates positive charged particles that electromagnetically lock on to negatively charged pathogens on surfaces that need cleaning & disinfecting. What this means is that the mist will automatically lock on to a surface even when it is not discharged directly in the direction of the object. With this technology it makes it easier to reach places in many angles such as tables, desks, chairs, doorknobs, and other oddly shaped objects. Even with this convenient use of the electrostatic sprayers, it is still highly recommended for trained cleaning technicians to handle them for optimal use and for the safety of your staff.

The Benefits of Electrostatic Disinfection

While traditional methods of disinfection are still an effective way of combating COVID-19 in your facility, hey cost more and are less effective than Electrostatic Disinfection. Electrostatic Spray Technology increases disinfection effectiveness by ensuring that the entire surface receives an even coat of the disinfection solution. All disinfectants are OSHA, EPA and CDC approved and compliant. Electrostatic Technology also offers better efficiency as it is safer and applies the solutions evenly & consistently onto all high-touch surfaces. It causes no disruption to existing areas, papers, or surfaces with a rapid kill time with no residue left behind. The mist can be sprayed on keyboards, phones, and other electronic high-touch areas without causing any damage.

Safety Precautions

Like with all disinfection processes, it is critically important for cleaning specialists to clean the surface before applying a disinfection solution to it. Pathogens on a surface creates a slimy substance called Biofilm. This allows bacteria to be housed from direct contact with disinfection solutions. Cleaning with soap and water removes the Biofilm which then allows the disinfection to be effective in delivering 99.99% bacteria kill. It is also important to ensure that the facility has proper ventilation when your cleaning specialists clean and disinfect. Poor ventilation can lead to unwanted consequences such as permanent health injury or death.

Interested in learning more about Electrostatic Disinfection for your tri-state area facility? Give us a call at 1-866-782-4WOW or click here for a Free Consultation!

High Traffic During the Holiday Season

Air travel is nothing new, and people from around the world travel from one location to the next via airplanes. Every day, an airport experience millions of travelers going in and out of the facility. With high traffic volumes, it is inevitable for any area to become unclean and that is especially true with airports. With the holiday season on the way, the airport traffic will be even higher than the typical day, as people travel from all over to visit their friends and families. As a result of the high traffic, airports become a critical high-risk area. If the cleanliness of airports is not prioritized, they become a hub for the transmission of viruses like COVID-19 or the Flu – which may affect passengers and airport staff.

Create a Clean Path for Travelers

To ensure a cleaner and more comfortable environment, there are key areas in the airport that needs to be cleaned frequently in order to do so. As we slowly navigate through the COVID-19 pandemic, travelers will be weary and more alert of their surroundings, which is why ongoing surface cleaning is helpful with reassuring them that they are in a safe and clean environment. In an airport, high risk areas like the bathroom, restaurants, ticket counters, doors, elevator buttons, and seating areas are areas that if not cleaned on a regular basis, can put a  passenger at risk. To put into perspective, you want a bathroom to have clean toilets, stalls, sinks, floors and more while also having soap dispensers at the passenger’s reach to wash their hands before exiting to prevent the spread of any unwanted germs and bacteria.

Protect the Health and Safety of Travelers

Of course, with these risks and the aftermath of the pandemic, organizations like the American Association of Airport Executives (AAAE) and the Global Biorisk Advisory Council® (GBAC) are working together to ensure that airports meet the highest level of cleanliness and safety for passengers, according to an article by the Cleaning and Maintenance Management. But even with this it may not be enough. With airports all around the world, some may have trouble keeping up with regular cleaning, especially with enhanced methods. Even without these advanced methods, simply mopping floors, vacuuming carpets, and cleaning up trash airport will be a great help alongside the deep cleaning. Having a consistent cleaning schedule more than anything is more important than just ignoring the problem and not doing enough.

WOW! BMS Can Help You

With all that said, WOW! BMS provides the cleaning services that can meet all of these needs. With our Commercial Cleaning and Disinfection Services, we are able to deep clean high touch areas with innovative technologies, like our Integrated Clean™ services, while meeting and exceeding the expectations given to us. We also provide Floor Care and Carpet Cleaning services, which includes sweeping, mopping, vacuuming, carpet sanitization and floor disinfection. An airport for example, is set to have a healthy and safe environment for everyone in the facility with WOW! Building Maintenance Solutions as the service provider. Contact us to request a free estimate!

What is INTEGRATED CLEAN™?

INTEGRATED CLEAN™ is an infection prevention program that focuses on cleaning high touch points and high-risk areas. High touch points include elevator buttons, doorknobs, toilet handles, faucets, phones, light switches, keyboards, chair, tables, counters, and other surfaces that are frequently contacted by building occupants. High risk areas include conference rooms, breakrooms, restrooms, lobbies, locker rooms, and other areas that are frequently occupied by building occupants.

Creating a Clean Path

Think of the path that your building occupants travel while in your facility. Where are they going and what are they going to have physical contact with? Those areas are high touch point & high-risk areas. Our INTEGRATED CLEAN™ services are developed to provide a higher level of clean for these areas of your facility.

Our cleaning staff are equipped with proper Personal Protective Equipment (PPE) to protect their health and safety while they work to protect the health and safety of your building occupants.

Why should special attention be given to high tough points and high-risk areas?

These are the areas of your facility that your building occupants use frequently. Cleaning and disinfecting these areas will reduce the spread of infectious viruses like COVID-19. It is important to remember that if left undisturbed, on an average, bacteria double their numbers every 20 minutes. Some of these bacteria can live 6 to 8 months on hard surfaces, such as phones, tables, and door handles.

What products can be used to clean these areas?

In accordance with the guidelines and recommendations of the CDC and the EPA, our INTEGRATED CLEAN™ program implements EPA-approved List N disinfectants. These disinfectants are capable of significantly reducing any pathogen that may be on these areas.

How can our services help you?

First and foremost, we clean for health. We understand that each facility is unique, and the level of need varies from industry to industry. In response to this knowledge, our certified disinfection specialists have worked rigorously to successfully developed our INTEGRATED CLEAN™ program. This innovative approach to cleaning and  disinfecting allows our team to work effectively and efficiently. You will receive high quality service at a competitive rate.

For more Information, visit our INTEGRATED CLEAN™ page or contact us at 1-866-782-4969 for a free consultation.

Cleaning is Essential to our Country’s Shift Toward Re-opening & Staying Open

As the world continues to reopen from pandemic closures, the challenge to develop & implement standards and guidelines is at the top of the priority list for facility managers. As a facility manager, it is very important to know and understand that; cleaning is not just for aesthetics or appearance. Cleaning is for health. It is also critical to know and understand the difference between cleaning, sanitizing, and disinfecting. Cleaning physical removes soils from the surface, while sanitizing lowers the number of germs to a safe level, and disinfecting eliminates bacteria and viruses on a surface. Keep in mind that porous surfaces such as carpet, linen, couch, and other such fabricated surfaces cannot be disinfected, only sanitized.

Here are Five Questions to Consider for Your Disinfection Plan

1. Who is most at risk in your facility?

According to the CDC, older adults and other individuals with compromised immune systems have a higher risk of severe illness from COVID-19 and other pathogens like Influenza. Facilities with high numbers of at-risk groups, such as nursing homes, will require heightened disinfection protocols than those with low-risk groups.

2. What products should be used to clean & disinfect?

Check that the products you select are listed on the U.S. Environmental Protection Agency (EPA) website and are proven to be effective against pathogens that can call illness, including SARS-CoV-2, the virus that causes COVID-19.

3. Where should your disinfection plan focus the most attention?

Focus on high touch points that everyone in the facility comes in contact with. This includes tabletops, counters, light switches, elevator buttons, door handles, remote controls, water fountains, and more. Other high-risk surfaces such as toilet handles, faucets in restrooms, or those that are in contact with raw food in food service areas should also be a priority.

4. When should you implement your re-opening plan?

While you may prefer for cleaning to be done at the end of the day or during after hours, pathogens are actively traveling between people and indoor spaces all day long. Using a targeted hygiene approach can help employees identify the most important times for cleaning and disinfecting without having to wait for cleaning teams to show up at the end of the day.

5. How are you going to execute your plan?

Whether you go with a Building Service Contractor (BSC )or prefer in house cleaning staff, these cleaning professionals should be trained on how to clean according to the best practices and CDC guidelines. When cleaning and disinfecting a surface, start by cleaning to remove any heavy or visible soil before applying disinfectant to achieve optimal results.

Encourage Hand Hygiene

According to the CDC, keeping our hands clean is one of the most important steps we can take to avoid getting sick and spreading germs to others. Many diseases and conditions are spread by not washing hands with soap and clean, running water. Why should you place emphasis on hand hygiene?

  • People frequently touch their eyes, nose, and mouth without realizing it. Germs can get into the body through the eyes, nose, and mouth then make us sick.
  • Germs from unwashed hands can get into foods and drinks while people prepare or consume them. Germs can multiply in some types of food or drinks, under certain conditions, and make people sick.
  • Germs from unwashed hands can be transferred to other objects, like handrails, table tops, or toys, and then transferred to another person’s hand.
  • Removing germs through handwashing therefore helps prevent diarrhea and respiratory infections and may even help prevent skin & eye infections.

Promoting hand hygiene in your facility will help you protect the health of your building occupants and the community. Hand washing helps your body defend against invasive pathogens and allows us to do our part in keeping ourselves and each other healthy and safe.

Covid-19 has changed how the world viewed the importance of cleaning their facility. The number one concern of employees and customers in this current era is about the cleanliness of a facility. With the fears of building occupants in mind, facility managers would benefit by recognizing they need to address occupant concerns and fears that their health and safety – as well as that of their co-workers, family members and friends – may be at risk. The best lesson we can learn from COVID-19 is to go beyond appearances to educate and engage patrons in their role towards creating a healthy facility.

Serving the Community

Ensuring that every facility is always professionally maintained and conscientiously cleaned, we help our clients improve employee satisfaction, promote productivity, and elevate their overall image. In order for us to provide clients with the best customer experience, our team fosters an impeccable bond to promote a culture of everyone working together to build trust. Our integrated cleaning programs are designed to secure the health and safety of each facility we clean. With more than 15 years of experience, we have become one of the fastest-growing minority-owned maintenance companies in the Northeast Region.

How we do business is just as important to us as the excellent services we provide to clients. As a customer-focused service provider, we are committed to sustainable cleaning practices that creates a healthy, well maintained work environments. Our mission is to build strong relationships with clients, with transparent communication, to provide them with efficient, high-quality, reliable services at a competitive rate. We implement innovative technologies to make our team more productive so that our valued clients can focus on what they do best.

Why Work with Us?

Our goal is to innovate & Inspire. Here are Four Reasons to Choose Us:

  1. We are committed to serving clients with Teamwork, Transparency, and Integrity. We clean each facility with EPA-approved green cleaned products as a part of our ‘Sustainability at Work’ initiative.
  2. Our unique and innovative approach to cleaning makes us the janitorial service provider that can protect the health and safety of each facility in the various industries we serve.
  3. Our mission is to revolutionize the cleaning industry in such a way that clients would be left with the WOW! Factor. We implement innovative technologies in our services to make our professional teams work more productive so that our valued clients can focus on what they do best.
  4. We pride ourselves on providing high-quality services at a competitive price. With almost two decades of experience, our approach to your building maintenance needs combines the expertise of an established company with the responsiveness of a small firm.

WOW! Principles

Our team principles are more than inspirational wall hangings. We believe in cultivating a culture of learning which hence develops leaders with the knowledge of our day-to-day operations. Our WOW! leadership team  implements our team principles everyday as they are discussing ideas for new projects, deciding on the best solution for a customer’s problem, or even when they are interviewing candidates. We promote accountability, innovative thinking, reliability, self-awareness. We are here to innovate and inspire. Our WOW! leadership team have relentlessly high standards. Our leaders are continually raising the bar and drive their teams to deliver high quality service and customer experience. WOW! Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.

 

To protect your staff and to ensure that products are used effectively, cleaning professionals should be instructed on how to apply cleaning and disinfecting solutions. No matter which facility is being cleaned, whether it be a commercial or residential building, the EPA says that fighting COVID-19 requires a move forward together by practicing social distancing and other daily habits, such as cleaning and disinfecting high touch and high traffic areas. The virus that causes COVID-19 can be inactivated if the correct cleaning and disinfecting solutions are used. Fortunately, the EPA has compiled a list of disinfectant products that can be used against COVID-19, this includes ready-to-use sprays, concentrates, and wipes.

Three General Framework for Cleaning and Disinfection

In a document titled “Guidance for Cleaning & Disinfecting Public Spaces, Workplaces, Businesses, Schools and Homes,” the EPA provides a general framework for cleaning and disinfecting practices. It begins with these three guides:

• Normal routine cleaning with soap and water will decrease how much of the virus is on surfaces and objects, resulting in a reduced risk of exposure.

• Disinfecting using EPA-approved disinfectants against COVID-19 can also help reduce the risk. Frequent disinfection of surfaces and objects touched by multiple people is very important for health & safety.

• If EPA-approved disinfectants are not available, alternate disinfection solutions can be used. For example, 1/3 cup of bleach added to 1 gallon of water, or 70% alcohol solutions. DO NOT MIX BLEACH OR OTHER CLEANING AND DISINFECTION PRODUCTS TOGETHER. This can cause fumes that may be very dangerous to breathe in.

Proper Cleaning and Disinfecting Protocols

Take steps to reduce your risk of exposure to the virus that causes COVID-19 during daily activities. Reducing exposure to yourself and others is a shared responsibility. To protect yourself, your staff, and your visitors, ensure that the products are used effectively and train staff on how to apply proper cleaning and disinfection solutions. Consider the following steps to help maintain health and safety:

• Clean visibly dirty surfaces with soap and water.

• Clean surfaces and objects using soap and water prior to disinfection. Always wear gloves that are appropriate for the chemicals being used for routine cleaning and disinfecting. Follow the directions on the disinfectant label for additional PPE needs. Remember to wash hands thoroughly with soap and water for 20 seconds minimum.

• Clean or Launder soft and porous materials like seating in an office or coffee shop, area rugs, and carpets. Launder items according to the manufacturer’s instructions, using the warmest temperature setting possible and dry items completely.

• Use the appropriate cleaning or disinfectant products. EPA approved disinfectants, when applied according to the manufacturer’s label, are effective for use against COVID-19. Always follow the instructions on the label for all cleaning and disinfection products for concentration, dilution, application method, contact time and any other special considerations when applying.

Surfaces frequently touched by multiple people, such as door handles, desks, phones, light switches, and faucets should be cleaned and disinfected at least daily. Frequent cleaning and disinfection may be required based on the level of use. To reduce exposure to the risk of spreading COVID-19 in your facility, a strategy for maintaining health and safety will be required. Whether cleaning in-house or partnering with a Building Service Contractor (BSC), a plan-of-action will be needed to maintain a safe and healthy environment for everyone.

Do You Know The Difference Between Cleaning, Sanitizing, & Disinfecting?

Though these words are often used interchangeably, there are important differences between cleaning, sanitizing, and disinfecting. Cleaning removes visible soil from a surface, however it does not eliminate illness causing micro-organisms that the eye cannot see. Sanitizing eliminates surface bacteria to help ensure that very low levels of disease causing bacteria are left on surfaces, but it does not necessarily inactivate fungi or viruses. Disinfecting has the power to eliminate bacteria and fungi as well as inactivate viruses at a much higher level than sanitizing. It is important to remember that you should always clean before sanitizing or disinfecting.

After cleaning, there may be organisms left on the surface, but the surface may have an acceptable level of hygiene for certain uses. The purpose of cleaning is mostly about soil removal with minute concentration on eliminating certain levels of organisms. Sanitizing is used when there is a higher level of concern about the cleanliness of a surface. For example, prior to sanitizing, if there were 1,000 bacteria on the surface, there would be much fewer post sanitizing. The same concept is applied for disinfecting but at a much higher rate. If there were 100,000 bacteria on a given surface, the numbers would be significantly lower after disinfecting.

Again, anytime there is visible soil on a surface, it is best to clean before disinfecting or sanitizing. When disinfecting a surface, you may use a disinfectant to clean, but it must be applied twice. The first dose is to clean the surface and the second will disinfect. We highly recommend cleaning the surface with cleaning solutions before applying disinfection solutions. Using a disinfectant that has been through a standardized test method allows you to clean and disinfect in one step when there is no visible soil on the surface and if the product label advises it. Always check the label to confirm if it is a one-step product AND if it is the right disinfection solution for your need.

Best practices for product selection and usage

When choosing a disinfectant, here are a number of features to consider:

  • Check that the product is approved for the pathogens of concern. For COVID-19, the disinfectant needs to be able to inactivate SARS-CoV-2. The U.S. Environmental Protection Agency (EPA) regularly updates List N, which highlights disinfectants the agency expects to kill SARS-CoV-2 when used according to the label directions.
  • Select a one-step disinfectant with a shorter contact time—preferably five minutes or less. Cleaning and disinfecting in one step will accomplish your goal without sacrificing performance and a short contact time helps ensure the product is used in compliance.
  • Look for a product range that offers solutions in wipe, concentrate, and ready-to-use formats to meet a variety of needs. Not all product forms are appropriate for all situations. Having flexibility in how the product is applied is important.
  • The best products are gentle on skin and surfaces while tough on pathogens. Look for products with accelerated hydrogen peroxide that offer high efficacy and low toxicity.
  • Once you’ve selected products, conduct training to avoid common cleaning and disinfecting mistakes. For example, skipping the pre-cleaning phase when there is gross soil or ignoring the disinfectant contact time will impact efficacy. Mandate that employees follow the manufacturer’s instructions and keep surfaces wet for the full duration of the contact time
  • Failing to wipe the surface is another common mistake. The cleaning process selected should include physical wiping of surfaces.
  • Consider supplying staff with microfiber or cotton cloths, or disposable wipes, as disinfectants can bind with certain materials. Be sure to train employees to follow proper cleaning procedures to avoid cross contamination or equipment and surface damage.
  • If you choose to use electrostatic sprayers, select one tested for use with your disinfectant so you know it is safe for workers and will perform as expected.
  • Different types of unit such as handheld, backpack, and cart-based, are appropriate for different sized areas. Determine whether the spray is air-assisted, which allows spraying from longer distances, and the grounding implications. Corded systems are self-grounding while battery systems ground through the workers, which can be affected by their shoes and the flooring surface. Review the nozzle design, which can impact the volume of liquid delivered and the spray pattern.

Cleaning in a New World

You should also understand the charge distribution. Higher charged droplets are capable of covering larger areas. Additionally, some Electrostatic Sprayer units can disable the electrostatic function, allowing the sprayer to be used as a more traditional sprayer. This typically allows for higher volumes of liquid to be used in larger areas. Lastly, train staff on disinfecting procedures, including applying the proper thickness of product and wiping surfaces to maintain efficacy. Employees need to know how to properly clean, sanitize, and disinfect surfaces, especially during and after the COVID-19 pandemic. When in the market for disinfectants, Building Service Contractors and facility managers should pick a product that is fast-acting, effective, and less likely to cause irritation and surface damage.

 

Communication and transparency are crucial elements of re-opening plans

As our country shifts towards reopening, the cleaning community must focus on how its plans affect the health and safety of clients. Traditional cleaning plans must evolve to a new standard set in place as a result of the COVID-19 pandemic. In the past, facility managers would overlook the importance of cleaning. However, the coronavirus has demonstrated that in order for any business to strive, cleaning is a must.

Plan, Culture, and Transparency

Cleaning transparency helps reduce return-to-work fear and anxiety and allows the end user to have confidence that your cleaning process is in place and working as designed. It involves open and honest communication with your customers about all the components included in your cleaning plan and how these components impact them.

Even if you don’t plan for the new culture in your cleaning plan, a new culture is forming. If you don’t have a plan, you may not like the outcome. Culture is driven by beliefs, values, attitudes, and behaviors. Your new plan needs to include a narrative and actions to navigate the culture change. In the new reality, be sure your cleaning plan matches the needs of your facility. Your new cleaning plan must be work loaded  to clean and disinfect the built environment while being transparent to users more than ever before.

Clean For Health

Cleaning is not just for aesthetics or appearance. Cleaning is for health. Looking clean is important but being clean – achieving a condition free of unwanted matter – is of utmost importance. Now is the time to have a vigorous cleaning plan that is executed at high levels. Being reactive instead of proactive leaves your facility at high risks for an outbreak. Cleaning and disinfection is essential to our country’s shift towards reopening. Whether cleaning plans are executed in-house or with contractors, they should be integrated and transparent.