Month: January 2021

Create The Kind of Place Where People Would Love to Work

Employees do not leave companies to work for other companies. People leave people to work with other people. Why? Because they believe they will be better off. As a leader, your job is to create an environment that attracts and keeps good people. A leader’s job is to ensure their team members feel as if they would be better off with you than anywhere else. The best leaders are humble and leaves their ego at the door. They put their people first. Most long-term employee problems are usually the results of poor leadership. Sure, you get a bad apple from time to time, but if it keeps happening over and over, look in a mirror, the problem may be looking back at you. Effective leaders develop their team members into leaders and as a result, these team leaders grow the company.

Train Employees to Become Leaders

While attempting to motivate your team may seem like the best route to increase productivity, it is not as effective as being an inspiration. Interestingly enough, to inspire also means to inhale. Just as how we would inhale whatever is in the atmosphere, likewise, employees will be inspired by the atmosphere you have created in your company. What are your employees breathing in? Criticism, negativity, fear, and frustration? Or positivity, constructive feedback, and opportunity? In order for you to be an effective leader, the most important factor is for you to be an inspiration. Encourage your team members to take ownership, be accountable and think their way through problems. When problems arise, instead of criticizing or jumping in, ask your team to tell you their assessment of what went wrong and what to do about it. No matter how much you want to help, RESIST the temptation to step in.

With the many pressures coming from leading a complex organization, the development of team leaders is critical for the growth of your company. Being a leader can be a daunting task if you do not have reliable people around you. Instead of constant supervision, make it a priority to constantly inspire your team to do great things. Constant supervision creates a negative atmosphere where there is a lack of trust and increased discomfort. When a leader inspires their team to do great things, their team does great things. Effective leaders develop followers into leaders. Like diamonds, they are a precious resource that you may have to polish before you can see the full potential value. Developing yourself as an effective leader is the best way to develop your people.

3 Ways Clean Leaders Can Mold Strong Leaders

A janitorial service provider that is missing competent leaders will provide subpar service and leave clients unhappy. Developing great leaders will create a positive work environment and influence your custodial teams to find creative ways to grow professionally and be accountable to your clients. Here are three ways professional cleaning business owners can develop great leaders:

  1. Create an Environment for Learning

    • If you want to develop great new leaders, give your cleaning team an opportunity to train and develop new skills. Great leaders are developed and that is why training is very important. Investing in certification and  training is worthwhile, but educational opportunities can also come through regular communication and feedback. Holding regular meetings to talk with your team about ways they can improve will provide opportunities for growth and development.

  2. Develop a Humble Team Culture

    • Developing strong leadership down the line starts with appointing a humble team of supervisors. Good supervisors do not need to be the center of attention. They enthusiastically give credit to every member of the team. A good leader at the top of operations understands that they may be the head of their company, but they cannot work without their “arms and legs.”

  3. Challenge Your Team to Improve

    • Great leaders know how to delegate and as the owner of a cleaning company, you should take every opportunity to challenge your team to step into leadership roles. Put potential leaders in a position to try new responsibilities and confront challenging situations, for example, by leading a team or meeting for the first time.

Clean Leadership in Uncertain Times

Maintaining a visually clean facility is not enough in the face of a global crisis. The current public health crisis is evolving continuously, and facility mangers are feeling the burden of ensuring their facility is safe and healthy. However, WOW! Building Maintenance Solutions is committed to providing reliable infection prevention solutions to clients. We are continuously innovating our cleaning solutions and educating our team members, even during the midst of this pandemic. To effectively navigate through this uncertain period, we empower our staff and let them know that we are here to help and look out for each other. Our team is committed to serving our clients with Teamwork, Transparency, and Integrity.

Cleaning professionals are under more and more pressure to perform their duties as quickly as possible. This is happening in a variety of settings, from the cleaning of commercial office space to schools to hospitals and hotels. During this unprecedented era when people are exhibiting high levels of anxiety about the cleanliness of a facility, the traditional way of cleaning won’t do much to appease the needs of people entering and exiting your facility. The No. 1 priority for facility managers and janitorial staffs is to clean each facility to protect the health and safety of patrons.

Indoor Air Quality

One of the most hazardous in house misconception about health and safety is the overlooking of indoor air quality. In some instances, a facility may be cleaned and every aspect of the facility may even appear to be clean, but is the air clean? Poor air quality is known to cause a number of health problems, such as respiratory diseases (including the spread of COVID-19), allergies, and even lung cancer. The misconception about indoor air quality is that it’s safer than outdoor air quality, however, that is not true. While you may assume that you aren’t exposed to air pollution when indoors, the EPA suggests that the air inside homes, schools, offices, and other facilities can be two to five times more polluted than outdoor air.

To improve your building’s air quality, it’s important that facility managers and cleaners understand the sources of indoor air pollution. Unfortunately, these sources are wide-ranging and come from both inside and outside the building. Within  a building, sources includes emissions from building materials, HVAC equipment, furnishings, and office products; dust or debris within air ducts and on surfaces and mold in water-damaged materials. Exterior sources includes pollen, street dust, pesticides, chemicals, oil, dirt, and debris that can easily make their way inside a building by hitching a ride on the shoes of building occupants. A simple – yet often overlooked – way to resolve the exterior sources of indoor air pollution is by implementing a proper entrance matting system. By providing a way to scrape and brush away dust, dirt, and debris and absorbing moisture effectively, a properly installed matting system can stop a vast majority of exterior sources of indoor air pollution at the door, preventing them from making their way into your facility and adversely impacting the air quality.

Together, We Are Ready For Anything

As we begin to set foot in the dawn of a new era, creating a culture of hygiene is going to play a critical role in how businesses operate. In this era of COVID-19, the awareness of social hygiene is heightened to extreme levels and people are paying close attention to how businesses clean their facility. To make cleaning easier for the janitorial staff, occupant participation can contribute to a boost in productivity. Occupants can participate in a culture of hygiene and assist the janitorial staff by keeping areas organized so that floors and horizontal surfaces can be easily cleaned, vacuumed, or mopped. Occupants can also wipe refrigerator handles, microwave oven controls, and other shared surfaces in break rooms. Even staying home from work when sick can help contribute to maintaining the health and safety of a facility.

 

WOW! BMS Team Culture

As a part of our company culture, we promote the values of Teamwork, Transparency, & Integrity. In order to provide our clients with the best and most innovative customer experience, we empower our staff with these core values. For us, building an exceptional team takes everyone working together and knowing that they can rely on each other. With a dedicated staff of professionals performing the full spectrum of routine janitorial maintenance, specialty cleaning, and restoration services, WOW! Building Maintenance Solutions lives up to its name. We are here to help.

What Are We Doing To Help Clients?

Even in the midst of a pandemic, we are still proactively seeking ways to improve our services for the benefit of each facility we service. To aid clients with their disinfection plan against COVID-19, we have developed INTEGRATED CLEAN™, which is comprised of a multi-level disinfection program. Each level is designed to fit the needs of clients, delivering and exceeding expectations. With our INTEGRATED CLEAN™, facility managers can focus on other critical areas of operations while our disinfection specialists work to protect their facility. Together, we can protect the health and well being of your building occupants, WE CLEAN FOR HEALTH!

How Can We Protect Your Facility?

WOW! Building Maintenance Solutions’ approach to disinfection takes every aspect of your facility into consideration. We believe a clean, safe, and healthy facility is essential for the health, productivity and well-being of your facility occupants. We understand that maintaining a clean facility is critical to preventing the spread of infections of all kinds. With that in mind, we are committed to implementing the best cleaning practices, deploying our knowledgeable cleaning & disinfecting specialists and integrating the newest technologies to get the job done quickly. What makes us different is our unique and innovative approach to protecting your building investments.

Technology has advanced the way people do almost everything, and that is no exception when it comes to physical security. With the integration of contact-less technologies, facility managers are able to address a major concern that patrons may have, by putting health and safety first. According to a 2020 Facility Management survey, health, safety, and security are among the greatest concerns that facility managers are always looking to address. More than 75% of the facility managers who responded to the survey said health and safety is a major operational concern.

Maintaining Health & Safety

Minimizing contact with potentially contaminated surfaces is crucial for a hygienic building environment. By eliminating the need to physically interact with high-use surfaces, facilities can help stop the spread of infections. According to the National Center for Biotechnology Information (NCBI), bacteria can survive for several days on high-touch solid surfaces, such as door handles, elevator buttons or even the hand sanitizer holder – if it’s not cleaned & disinfected properly. With the implementation of contact-less technologies, the need to interact with potentially infected high use surfaces will be significantly reduced and it will also grant patrons a secure entrance method that doesn’t require contact with high-use check in surfaces.

Streamlining Security

Facilities face numerous security risks including robbery, damage to property, and theft of data or assets. Facility managers need efficient security mechanisms to mitigate these threats and protect the peace of mind of facility occupants. Touch-less technology is providing facility managers an innovative approach to their security strategy and protocols for the safety of their facility. By integrating contact-less visitor management systems into their security strategy, facility managers can visually verify patrons through video intercom. Remote access capabilities, either audio or visual, promotes a healthy environment for social distancing.